Frequently Asked Questions

Find answers to common questions about EV Tools and our charging management platform

How can I monitor the status of a charger in real-time?+

You can monitor the status of any charger in real-time through our management platform. It provides you with a detailed overview of each charger's condition, including whether it is active, busy, or under maintenance. This helps ensure continuous performance and address potential issues.

Is the application compatible with both platforms, iOS and Android?+

Yes, our mobile application is compatible with both iOS and Android devices. This allows drivers easy access to charging functionalities from any device they use, providing a seamless and convenient experience.

How can I filter and analyze charging transaction data?+

Our platform allows you to filter transaction data by various parameters, such as date, charger location, user, and many more. You can also analyze this data to gain a better understanding of usage and optimize your services. The data can be exported for further analysis or reporting.

How can I organize and manage groups of chargers and drivers?+

Our platform allows you to create groups of chargers and drivers based on your administrative needs. You can isolate or group chargers and drivers for specific operations, setting permissions for restricted access between groups to simplify management and enhance operational efficiency.

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